Skip to Questions

Ask Us - Questions? We've got answers for you !

Useful Tip: Ask questions or search by keyword, e.g., anthropology database
Q

I have lost a library book, what should I do?

I would also like to clear any fines on the book.
Last Updated: Nov 06, 2013  |  21 Views

Was this helpful? 1   0
A

Answer

You will need to contact the User Access Services Librarian in person, or via email or telephone:

(E-mail: libloansupport@ru.ac.za Tel +27-046-603-8463

and inform him/her that you have lost the book. The library will provide a quotation for the replacement of the book.  You will be given a quote which will include the current price of the book, a R50.00 handling fee and the fine.  It is also possible for you to buy the book (same edition) and give it to the library as a replacement. 

 

Other Answers / Comments (0)

    Related content from LibGuides

    Welcome!

    Welcome to Ask Us!

    Use Ask Us! for questions you might ask a librarian in person.You can search for answers to previous questions here, or ask a new question.

    Take a look at the suggestions as you type in the Ask Us box to see if there is a match or browse our topics.

    We will respond to your question within 1 working day (Mon - Fri)

    For more urgent and complex questions, please contact your faculty librarian.

    Please note that your questions and our answers may be made public to assist other users of the Library's services.  All personal information will be removed from questions to retain privacy.